Rider Info.

Table of Contents
Customer Service & Bus Schedule
How to plan your trip
Quick steps for a smooth ride
Holiday Schedule
Lost and Found
Airport Transportation
Kern Regional Transit (KRT) Bus Information
Senior and Special Riders - Asked to Show Identification

Customer Service & Bus Schedule
If you are unable to locate the information you need on the website, call (661) 869-2GET for customer service and bus schedule information,
Monday through Friday from 6:30 a.m. to 10:45 p.m. and on Saturday
and Sunday from 6 a.m. to 7:15 p.m.  Se habla español.

How to plan your trip
Start by finding your destination on the System Map located in the middle of the book
Next, find the starting point where you will board the bus.
Decide which route or routes you need to take. 
Some trips require more than one bus, which means you will need to transfer from one bus to another. If you will need to transfer, find the intersection of the two routes. This is where you will exit the first bus and board the second.
Check the schedule to determine what time you need to arrive at your bus stop. The buses travel through the schedule from left to right.
Choose the timetable section that refers to the direction you will be traveling, for example Route 2- Oildale/Northbound.
The timetable shows when the bus arrives at timepoints along the route. Timepoints are bus stops at major intersections listed on the timetable.
Bus departure times are listed below each timepoint.  For bus stops located between timepoints, use the departure time before your bus stop.  Note: departure times highlighted in the timetable do not run on weekends.
Watch for special notes that sometimes appear on the bottom of the schedule. Hint: they are usually marked with an asterisk (*).

Quick steps for a smooth ride
Arrive at the bus stop early.
Stand at the bus stop so the driver can see you.
Have exact change or your bus pass ready (drivers do not carry any change).
If required, have your ID available when you board.
Have strollers folded and ready to carry on board.
Throw away crushable cups or trash before you board.
Drinks are allowed in spill proof, non-crushable cups only.
Eating is not permitted on the bus.
Smoking is not permitted on the bus.
Earphones must be used with radios or personal stereos.
Front seats are reserved for senior citizens and persons with disabilities.
Except for service or guide dogs, pets are only allowed on the bus if they are placed in an enclosed animal carrier.
The use of obscenities, fighting and unruliness is not permitted on the bus.
Shirts and shoes are required.

Holiday Operating Schedule
Saturday schedule is operated on the following holidays:
Christmas Eve
Memorial Day
Independence Day
Labor Day

Regular weekday schedule is maintained on the following holidays:
President’s Day
Columbus Day
Veteran’s Day

GET does not operate on the following holidays:
Thanksgiving Day
Christmas Day
New Year’s Day
Easter Sunday

Lost and Found
If you leave an item on the bus, call (661) 869-2GET as soon as possible to report it. Lost items can be picked up at 1830 Golden State Avenue. Golden Empire Transit District is not responsible for items left on the bus or for found items stored more than 14 days.

Airport Transportation
William Thomas Terminal
GET offers transportation between the GET Downtown Transit Center and the William Thomas Airport Terminal. Service is provided during GET’s regular operating hours. To use this service, customers must call for a reservation at least 24 hours in advance, but not more than 14 days in advance. Customers pay the regular bus fare.  Customers must have exact fare. To make reservations, please call (661)869-6363.

Meadows Field Terminal
Passengers going to the Meadows Field Terminal should take the regularly scheduled Route 3. Passengers MUST ask the driver to stop at the Terminal. Customers at the Terminal needing transportation can call (661) 869-6305 to have the Route 3 pick them up during regular bus hours – 6:30 AM to 6:45 PM.

Kern Regional Transit (KRT) Bus Schedule Phone Numbers
Kern Regional Transit provides bus service to the outlying Kern County area and stops at GET’s Downtown Transit Center.
Call (800) 560-1733 for customer service, fares and bus schedule information. From the East Kern County area call (800) 323-2396.  For Dial-A-Ride reservations and pick-up requests call (800) 881-5787. Se habla Espanol.

Flash Passes Must Be Punched First Time They Are Used

All GET Flash Passes must be punched by a coach operator the first time they are used in order to activate the pass. After the pass is punched once, no additional punches are required.

Senior and Special Riders Asked to Show Identification
All customers using a Senior/Special discounted pass or paying a discounted cash fare, are asked to show proper identification each time they board a bus. Customers 65 and older and customers with a certified disability are eligible for discount fares. Any of the following items will be accepted as proof of age or disability: A valid GET Senior ID card, California DMV ID card, Medicare Card or GET Special Rider ID card. Call (661) 324-9874 to learn more about obtaining a GET Senior or Special Rider ID card.


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