Last Updated December 22, 2020
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, respond to a survey, fill out a form, download and use our app, and in connection with other activities, services, features, or resources we make available on our site. Users may be asked for, as appropriate, name, phone number, and/or email address. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users may visit our site anonymously and can always refuse to supply personally identification information, with the understanding that it may prevent them from engaging in certain site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our site, such as the operating system and the Internet service provider utilized and other similar information.
The On-Demand App
Golden Empire Transit does not collect or store personal information from customers downloading, installing or using the App on Apple or Android smartphone or mobile devices. However, personal information is collected when customers use the App to register for an On-Demand account. Customers who want to provide feedback in the App have the option to provide contact information if they would like a reply. Payment information is collected when customers sign up to make ticket purchases in the App.
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How we use collected information
We may collect and use Users personal information for the following purposes:
- To respond to questions or comments: Information you provide helps us respond to your inquiries.
- To improve our site: We may use feedback you provide to improve this site.
- To send periodic emails: We may use the email address to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. Users may unsubscribe from receiving future emails at any time.
How we protect your information
We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our services.
Sharing your personal information
We do not sell, trade, share, or rent User’s personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners or trusted affiliates for the purposes outlined above. We may use third party service providers to help us operate our business, the site or mobile app, or administer activities on our behalf such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Third party websites
On-Demand will send messages in the form of mobile notifications, SMS messages or promotional content though the App. The App may use location information to display notifications or promotional content. To manage notifications for the Application, go to the notifications area in the settings for your device and select On-Demand.
Social Sharing Features
The Site or App may integrate with social sharing features and other related tools which let you share actions you take using the Services with other applications, websites, media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.
Your acceptance of these terms
By using these Services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Services. Your continued use of Services following the posting of changes to this policy will be deemed your acceptance of those changes.
Golden Empire Transit District
ATTN: IT DEPT
1830 Golden State Ave
Bakersfield, CA 93301