How to Submit a Complaint

To file a complaint, please fill out the following form:

  • :

To send us a compliment, please fill out the following form:

If you have any comments you would like to send to us, we’d love to hear from you!

Please Email Us HERE!

For customer service and bus schedule information:

Call: 661-869-2GET (2438)

Customer Service Hours:

Mon. – Fri. – 6:00 A.M. – 10:00 P.M.
Sat. – Sun. – 6:30 A.M. – 7:15 P.M.

GET Administration Office:

1830 Golden State Avenue
Bakersfield, CA 93301

Administration Office Hours:
8:00 A.M. to 5:30 P.M. Monday through Thursday
Closed every other Friday
Open 8:00 A.M. to 5 P.M. the other Friday

The Administration office will be closed the following Fridays this year (2020):

January 10th, January 24th
February 7th, February 21st
March 6th, March 2oth
April 3rd, April 17th
May 1st, May 15th, May 29th
June 12th, June 26th
July 10th, July 24th
August 7th, August 21st
September 4th, September 18th
October 2nd, October 16th, October 30th
November 13th, November 27th
December 11th, December 25th