How to Submit a Complaint

To file a complaint, please fill out the following form:

  • :

To send us a compliment, please fill out the following form:

If you have any comments you would like to send to us, we’d love to hear from you!

Please Email Us HERE!

For customer service and bus schedule information:

Call: 661-869-2GET (2438) or Email Us Here

Customer Service Hours:

Mon. – Fri. – 6:00 A.M. – 10:00 P.M.
Sat. – Sun. – 6:30 A.M. – 7:15 P.M.

GET Administration Office:

1830 Golden State Avenue
Bakersfield, CA 93301

Administration Office Hours:
8:00 A.M. to 5:30 P.M. Monday through Thursday
Closed every other Friday
Open 8:00 A.M. to 5 P.M. the other Friday

The Administration office will be closed the following Fridays this year (2019):

January 11th, January 25th
February 8th, February 22nd
March 8th, March 22nd
April 5th, April 19th
May 3rd, May 17th, May 31st
June 14th, June 28th
July 12th, July 26th
August 9th, August 23rd
September 6th, September 20th
October 4th, October 18th
November 1st, November 15th, November 29th
December 13th, December 27th