How to Submit a Complaint

To file a complaint, please fill out the following form:

Complaint Form

For customers to submit complaints via the web
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To send us a compliment, please fill out the following form:

Compliment Form

For customers to submit compliments via the web

If you have any comments you would like to send to us, we’d love to hear from you!

Please Email Us HERE!

For customer service and bus schedule information:

Call: 661-869-2GET (2438) or Email Us Here

Customer Service Hours:

Mon. – Fri. – 6:00 A.M. – 10:00 P.M.
Sat. – Sun. – 6:30 A.M. – 7:15 P.M.

GET Administration Office:

1830 Golden State Avenue
Bakersfield, Ca 93301

Administration Office Hours:
8 A.M. to 5:30 P.M. Monday through Thursday
Closed every other Friday
Open 8 A.M. to 5 P.M. the other Friday

The Administration office will be closed the following Fridays this year (2017):

January 13th, January 27th
February 10th, February 24th
March 10th, March 24th
April 7th, April 21st
May 5th, May 19th
June 2nd, June 16th, June 30th
July 14th, July 28th
August 11th, August 25th
September 8th, September 22nd
October 6th, October 20th
November 3rd, November 17th
December 1st, December 15th, December 29th