How to Submit a Complaint

To file a complaint, please fill out the following form:

  • :

To send us a compliment, please fill out the following form:

If you have any comments you would like to send to us, we’d love to hear from you!

Please Email Us HERE!

For customer service and bus schedule information:

Call: 661-869-2GET (2438)

Customer Service Hours:

Mon. – Fri. – 6:00 A.M. – 10:00 P.M.
Sat. – Sun. – 6:30 A.M. – 7:15 P.M.

GET Administration Office:

1830 Golden State Avenue
Bakersfield, CA 93301

Administration Office Hours:
8:00 A.M. to 5:30 P.M. Monday through Thursday
Closed every other Friday
Open 8:00 A.M. to 5 P.M. the other Friday

The Administration office will be closed the following Fridays this year (2022):

January 7th, January 21st
February 4th, February 18th
March 4th, March 18th
April 1st, April 15th, April 29th
May 13th, May 27th
June 10th, June 24th
July 8th, July 22nd
August 5th, August 19th
September 2nd, September 16th, September 30th
October 14th, October 28th
November 11th, November 25th
December 9th, December 23rd