Operating Guidelines


The purpose of the CAC is to advise the Board of Directors and GET staff on transit issues, make suggestions for improvements in transit service, and to advocate for greater funding for public transportation. The CAC will advise the Board of Directors and GET staff on:

  • Adhering to the requirements of the Americans with Disabilities Act (ADA);
  • Issues related to the quality of the public's ridership experience and other engagement with GET;
  • Issues related to advocacy, including:
    • Cultivating an understanding of public transportation policy issues and opportunities among the members of the CAC;
    • Advocating for adequate funding for GET from governmental, quasi-governmental, non-profit and for-profit entities;
    • Mobilizing public transportation customers, supporters, and other public transportation goals and initiatives.


The CAC shall elect a Chair and a Vice-Chair. Additionally, the CAC is authorized, but not required, to elect a Secretary. The Chair shall conduct the regular and, if needed, special CAC meetings. The chair shall also represent the CAC at Board of Directors meetings. The Vice-Chair stands in for the Chair as needed.

The election of officers shall take place each year during the first meeting of the CAC in the new fiscal year starting July 1, with terms to begin at the next regularly scheduled meeting or, if elections are delayed for any reason, at the next regularly scheduled meeting following the election of officers. If it is necessary to delay elections in any given year, the Chair will document, in writing, the reason for such delay.

Officers shall be elected to one-year terms. To assure that the CAC remains a vital and active body, it is recommended that officers not serve more than two consecutive terms. It is acknowledged that, under certain circumstances, it may be advisable or necessary for officers to serve more than two consecutive terms.


The following guidelines shall apply to all CAC meetings:

  1. Two members of the Board of Directors will be invited to attend CAC meetings on a rotating basis. The invitations shall be rotated so that all Directors are invited to attend at least once during the year. This open-invitation policy does not preclude or reduce the desirability of the Board of Directors’ appointing a liaison to the CAC.
  2. For purposes of establishing a quorum, at least 50% plus one of the CAC’s members must approve the actions of the CAC.
  3. Regular CAC meetings shall be held quarterly. The meeting schedule shall be set and voted upon at the first meeting of the fiscal year starting July 1. With possible exceptions, the regular meetings will be used for presentations from, and discussions with, GET staff and other parties of interest to the CAC, the setting of agendas, discussion of and action on topics of interest related to the CAC’s mission, purpose, organization, and coordination of the council.
  4. CAC meeting agendas shall be set by the Chair and GET staff with input from the Board of Directors. Agendas shall be posted three workdays before the meeting date, if possible.

The business of the CAC shall be conducted according to Robert’s Rules of Order.


The CAC will review programs and projects brought to them by the Board of Directors or GET staff. Members of the general public are welcome to attend all regular meetings of the CAC.

Special meetings: Special meetings may be called by the Chair, at the request of any Officer, or upon the written request of at least five members, provided at least 48 hours notice is given. The Chair, Vice-Chair, or Staff Liaison will notify CAC members of the time, place, and purpose of such special meeting. No business other than the specific topic around which the special meeting was called shall be considered.

Public events: Public events, which CAC members are encouraged but not required to attend, include community meetings, public hearings, groundbreakings, and grand openings.

Annual Report to the Board of Directors: The CAC Chair shall be prepared to provide an annual report to the Board of Directors. The purpose of the report will be to maintain communication and assure a meaningful working relationship between the Board of Directors and the CAC.

Executive Committee:

An Executive Committee, comprised of the officers of the CAC will coordinate the work of the CAC.

Administrative Support: GET shall designate a Staff Liaison to the CAC. The Staff Liaison shall serve as CAC members’ primary point of contact with GET, though the Staff Liaison serving this role shall not preclude CAC members’ contacting of other GET staff directly when appropriate.

The Staff Liaison shall be responsible for mailings to the CAC, tracking of attendance, basic documentation of regular meetings of the CAC for the purpose of establishing a record, and channeling CAC members’ concerns to the appropriate GET staff member.

Guideline Review Process:  Each year at the start of the fiscal year, possibly through an ad hoc committee, the CAC shall review its operating guidelines for appropriate additions, deletions, or amendments. All recommendations for changes shall be voted on by the full CAC and submitted to the Board of Directors.


Composition of the CAC: The CAC is composed of twenty (20) community representatives, ten (10) selected by individual members of the Board of Directors and ten (10) from a slate of candidates who apply and are chosen according to the process set out below:

Each member will be appointed to a three-year term. CAC members should serve no more than two full consecutive three-year terms. Under certain circumstances, it may be appropriate for CAC members to serve more than two consecutive terms.

The appointment of members shall be made at the first meeting of the fiscal year which starts in July. Appointments become effective at the next regularly scheduled meeting. Interim appointments may be made at other times of the year to fill vacancies. The time spent by a CAC member as an interim appointee shall not be counted when considering whether that appointee has served the maximum number of terms recommended in this document.

Qualifications: A CAC member must know how to use mass transit and, preferably, use it frequently. Transit dependency is not a requirement for CAC membership. CAC members must be able to communicate knowledgeably about GET in particular and public transit in general. Members should have the ability to advocate on behalf of public transit and promote service.

CAC membership must reflect the larger community and have diverse representation in regard to age, gender, race, disability, transit dependence, availability to participate in CAC activities, and geography.

In addition, selected community leaders may be invited to serve as ex officio members of the Committee.

Attendance: Attendance at CAC meetings is required. A member wishing to be excused shall contact the Staff Liaison and/or the Chair. All CAC members are permitted only two unexcused absences per calendar year. After three unexcused absences, the CAC shall notify the member in writing and may make a recommendation to the Board of Directors to terminate the individual’s membership.

Travel Reimbursement: Each CAC member will receive a 31-day transit pass to cover transportation expenses. Passes will be disbursed at the regular meetings of the CAC.

Process for New Members: Individuals interested in becoming a CAC member must submit an application. An ad hoc Screening Committee, consisting of two or more GET staff members, and one or more Directors, if available to participate, shall review applicants based on the criteria set out in the qualifications section of the bylaws. The Screening Committee shall forward a list of eligible applicants to the GET Board of Directors.

Depending on the number of applications being considered, the Screening Committee may either present a limited number of applications or present the entire pool of applications. Activities of the Screening Committee shall be timed to allow for adequate review by both the CAC and the Board of Directors in advance of the annual appointment of new members at the start of the fiscal year in July of each year.

If vacancies occur during the year, the CAC may choose to recommend to the Board of Directors an interim appointment to the next scheduled election from the qualified pool of candidates.

The CAC shall adopt additional bylaws and rules as it elects, so long as there is no conflict with the existing bylaws.