Customer Service Representative (Part-Time)

$15.00/Hour

Essential Job Duties and Responsibilities:

  • Answering customer questions regarding routes and schedules by telephone and in person at the Downtown Transit Center
  • Assist On Demand Customers with trip reservations, trip planning, and customer comments
  • Receiving and writing customer comments
  • Performing miscellaneous clerical duties
  • Be available to work varied hours, seven days a week

 

Minimum Qualifications

  • High school diploma or equivalent
  • Excellent knowledge of the Bakersfield area
  • Ability to effectively meet and converse with the public
  • Ability to perform computer data entry and operate a 10-key adding machine
  • Possess good telephone manners
  • One year of clerical and cash handling experience is desirable
  • Previous customer service experience and ability to speak Spanish is considered helpful
  • Proof of current COVID-19 vaccination required at time of hire

 

Pre-placement physical and drug screen required. The successful candidate will also be required to undergo a Department of Justice background investigation.

Applications may be obtained from the GET office, printed from GET’s website, or completed on GET’s website, www.getbus.org. Completed applications must be returned to Golden Empire Transit District, 1830 Golden State Avenue, Bakersfield, CA. 93301. Resumes will not be accepted in lieu of completed applications. EOE.

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