On-Demand Reduced Fare

On-Demand Microtransit Reduced Fare will operate as a low-cost subsidized transportation program for Seniors over 60 who meet the income requirements. Medically disabled individuals that qualify for GET On-Demand Paratransit service should be directed to that service.

Services are provided 7 AM to 7 PM, 7 days a week. Transportation is provided for doctor appointments, senior activities, grocery shopping, and other essential trips. Users do not need to medically qualify as they do with Paratransit, however they do need to apply to use the service. Applications must be on file before trips can be reserved. If a rider has not applied, and they are in the zone, they will be directed to On-Demand Microtransit. If they are outside the On-Demand Microtransit zone, other suggestions will be considered. You can download an application with the buttons below, or you can visit our office at 1830 Golden State Ave. Bakersfield CA 93301, or our Downtown Transit Center on Chester Ave. for a physical application.  Mail or drop off your application to our office address.

Download English Application  Download Spanish Application

Appointments

Appointments can be made up to 7 days in advance. Same-day rides may be available depending on availability. Appointments can be made between 8 AM and 5 PM (M-F). Reservations must be made with an agent and confirmed while on the phone. A cancellation line is answered from 6 AM to 10 PM and messages can be left to cancel appointments 24 hours a day.

Holidays

GET On-Demand Microtransit Reduced Fare will not operate on Thanksgiving or Christmas Day and will have Holiday operating hours on New Year’s Day, Martin Luther King Day, President's Day, Easter Sunday, Memorial Day, Independence Day, and Labor Day. In addition, some operations may be limited or changed on certain days as needed. Calls can be made to the customer service number at 661-869-2438 for more information.

Drivers cannot assist with packages or carry-ons. Packages are limited to what a rider can carry in one trip. Except for service or guide dogs, pets are only allowed on the bus if they are placed and kept in an enclosed animal carrier.

Service Area

The On-Demand Microtransit Reduced Fare service area is the same as On-Demand's normal microtransit boundary.  Please see the map below for our On-Demand boundaries as of January 1, 2023.

FARES

On-Demand Microtransit Reduced Fare is defined as a reduced-fare senior service.  To ride for the fare price structure below, you must have an application on file.

0 to 3 miles: $2

3+ to 7 miles: $3

7+ to 10 miles: $4

10+ to 12 miles: $5

12+ miles: $7

 

Phones

On-Demand Microtransit Reduced Fare can be booked using GET's Customer Service Call center and can be reached by using the Customer Service phone number (661-869-2438).

Contact GET's customer service line with questions: 661-869-2GET(2438)