On-Demand is a flexible low cost public transit service designed to improve connections to transit hubs and popular destinations like shopping centers, doctor appointments and grocery stores. Young riders +12 and older can ride on On-Demand without an adult. Children 11 and younger must be accompanied by an adult.
Services are provided 7 AM to 7 PM, 7 days a week. Transportation is provided for doctor appointments, activities, grocery shopping, and other trips. Users do not need to medically qualify as they do with On-Demand Paratransit. If you medically qualify for Paratransit, we encourage you to apply for and use that service. If you are a senior 60 years of age and older, we encourage you to use On-Demand Reduced Fare.
Fares
Fare is due upon pick-up. Please bring exact change, as the driver does not carry change. You can use the transit app or our On-Demand app to pay for fare and schedule your ride. On January 1, 2023, our fare structure was changed. Please see below for the new fare amounts. Our new fares only added on an increase in prices for 10+ mile trips.
For more information please email ondemand@getbus.org or call 661-869-2GET (2438)
Holidays
GET On-Demand Microtransit will not operate on Thanksgiving or Christmas Day and will have Holiday operating hours on New Year’s Day, Martin Luther King Day, President's Day, Easter Sunday, Memorial Day, Independence Day, and Labor Day. In addition, some operations may be limited or changed on certain days as needed. Calls can be made to the customer service number at 661-869-2438 for more information.
Drivers cannot assist with packages or carry-ons. Packages are limited to what a rider can carry in two trips. Except for service or guide dogs, pets are only allowed on the bus if they are placed and kept in an enclosed animal carrier.
